Customer Service Specialist II

Rockline Industries/Iatric
Springdale, WI
Category Customer Service
Job Description
Join Rockline – Where Values Drive Excellence. We're looking for a Customer Service Specialist II to manage business-to-business customer accounts from order to cash, providing advanced support and partnering cross-functionally to deliver a high level of service.

Requirements

  • High School Diploma required
  • 4+ years of business-to-business customer service experience or equivalent B2B account management experience
  • ERP system experience required (JDE strongly preferred)
  • Microsoft Word and Excel proficiency required

Benefits

  • Flexibility – Options for on-site, flex, or remote work
  • Meaningful Work – Own customer relationships and make a real impact
  • Professional Growth – Clear goals, training, and development planning
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