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CUSTOMER SERVICE SPECIALIST
State of Arkansas
Fayetteville, AR
Category
Other-View Description
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Job Description
The Customer Service Specialist is responsible for providing exceptional customer service to taxpayers and the public regarding state tax inquiries, payments, child support, or other related services.
Requirements
Provide high-quality customer service by responding to taxpayer and customer inquiries
Explain tax laws, payment processes, child support services, and related issues
Assist customers with tax and other forms, tax filing procedures, and understanding their tax or child support obligations
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