Customer Service Specialist

Duffy's - AIS
City of Syracuse, NY
Category Customer Service
Job Description
Customer Service Specialist role providing great customer service as you answer calls, resolve customer concerns, dispatch service technicians. Dynamic personality with a can-do attitude and great customer service skills required.

Requirements

  • Proficient computer skills
  • Attention to detail with a focus on quality
  • Ability to change gears as needed
  • Prior scheduling and dispatch experience preferred
  • Pass a background check and drug screening
  • Associates degree preferred

Benefits

  • Competitive salary
  • Medical and Dental coverage
  • Long- and Short-Term Disability
  • Life Insurance
  • Paid vacation and holidays
  • 401k
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