Customer Service Specialist

West Shore Home
Richmond, VA
Category Customer Service
Job Description
Customer Service Specialist job opening at West Shore Home in Richmond, VA, supporting customer service-related functions and providing a 5-star experience for customers.

Requirements

  • Handle high volume inbound and outbound calls
  • Respond to customer requests
  • Report customer escalations/emergencies
  • Order necessary parts
  • Schedule service visits

Benefits

  • Comprehensive Health Insurance options
  • 401(k) plans with company match
  • HSA plan with company match
  • Paid holidays and paid time off
  • Employee Referral Program
  • Employee Discount Program
  • Paid training and unlimited professional growth potential
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