Role OverviewCustomer Service Specialist will perform various customer service functions, including intake of Durable Medical Equipment, coordination of paperwork, and assistance with internal customer inquiries. The role requires critical thinking, ability to multitask, and strong communication skills. The team is fast-paced and high-energy, with a focus on providing excellent customer service.
What You Will Do
The Customer Service Specialist will perform a variety of tasks, including processing paperwork, coordinating deliveries, and assisting internal customers. They will also be responsible for reading and interpreting documents, writing routine reports, and speaking effectively with customers and employees.
Why It Might Be a Fit
This role is a great fit for individuals who enjoy working in a fast-paced environment, are able to multitask, and have strong communication skills. The company offers a range of benefits, including PTO, 401(k) matching, tuition reimbursement, and professional development opportunities.
Requirements
- Associate's degree (A. A.) or equivalent from two-year college or technical school
- Six months to one year related experience and/or training
- Ability to read and interpret documents
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
- Ability to add, subtract, multiply, and divide in all units of measure
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Benefits
- Generous Paid Time Off (PTO)
- 401(k) Matching
- Tuition Reimbursement
- Professional Development & Learning Opportunities
- Health and Dental insurance
- Short & Long Term Disability and Life Insurance
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