Customer Service Specialist

Arkansas Talent Group
Any Location, AR
Category Customer Service
Job Description
Role Overview

This role is essential to keeping projects on track, supporting team operations, and ensuring accurate and timely billing. The Customer Service Specialist will serve as the administrative backbone for project teams, coordinating documentation, tracking deliverables, and working closely with finance to manage invoicing and payment cycles.

What You Will Do

Maintain and organize all project documentation, prepare project correspondence, reports, and meeting materials, draft and submit client invoices, and partner with the accounting team to ensure accurate and timely billing and payment processing.

Why It Might Be a Fit

The ideal candidate will have a Bachelor's degree in business administration, finance, accounting, or related field, 3–5 years of experience in project administration, billing, or accounting support, and advanced proficiency in Microsoft Office (especially Excel).

Requirements

  • Bachelor's degree in business administration, finance, accounting, or related field
  • 3–5 years of experience in project administration, billing, or accounting support
  • Advanced proficiency in Microsoft Office (especially Excel)
  • Familiarity with project management or accounting software

Benefits

  • Competitive base salary
  • Strong benefits package
  • Generous PTO policy
  • 401(k) match
  • Other benefits
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