Customer Service Specialist

As a Customer Service Specialist, you'll be the friendly face that welcomes guests into our stores and creates experiences that keep them coming back. You'll help create a clean, safe, and welcoming environment where every guest feels valued.

What You Will Do

You'll welcome every guest with friendly, helpful service, assist guests with purchases, answer questions, and provide product recommendations. You'll also accurately process cash, credit, and other payment transactions, prepare fresh food and beverages, and maintain accurate pricing and product availability.

Why It Might Be a Fit

You'll thrive here if you enjoy helping people, work well in a fast-paced environment, stay positive and solution-focused, and take pride in keeping your work area clean and organized.

Requirements

• Must be at least 19 years of age
• Previous customer service, retail, or food service experience is helpful but not required, we'll provide training
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability to stand, walk, bend, reach, and lift up to 50 pounds throughout the workday
• Ability to safely use step stools or ladders when stocking merchandise
• Comfortable working in cooler and freezer environments as low as 0°F
• Ability to work in a fast-paced retail environment while delivering exceptional guest experiences

Benefits

• Medical, Dental, Vision, and Flexible Spending Account (FSA) options
• Competitive hourly pay with annual merit increases
• Retirement: 401(k) & Roth with a 25% discretionary company match
• Paid Time Off that increases with tenure
• Seven paid holidays annually (holiday premium pay for hours worked)
• Employee discounts on fuel, merchandise, food, and more
• DailyPay - giving you the option to access eligible earned wages before your regular payday
• Employee Assistance Program
• Employee referral bonuses
• Ongoing training and development
• Opportunities for career advancement