Role OverviewRelaDyne is seeking a Customer Service Specialist to support service project execution, billing activities, and customer operations. This role partners closely with sales, field operations, finance, and customers to ensure projects are completed efficiently and invoices are processed accurately and timely.
What You Will Do
The Customer Service Specialist will coordinate service schedules, work orders, and project timelines, track project progress, and ensure timely completion of service activities. They will also support invoicing and billing processes, review customer purchase orders, and process quotes, order entries, and service-related documentation.
Why It Might Be a Fit
The ideal candidate will have 2+ years of experience in billing, accounts receivable, project coordination, customer support, operations support, or a related field. They will have strong attention to detail, ability to identify and resolve discrepancies, and experience working with ERP, CRM, or business management systems.
Requirements
- 2+ years of experience in billing, accounts receivable, project coordination, customer support, operations support, or a related field
- Experience with invoicing, collections, or order-to-cash processes preferred
- Strong attention to detail and ability to identify and resolve discrepancies
- Experience working with ERP, CRM, or business management systems (Sage experience preferred)
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational, communication, and problem-solving skills
- Proficiency in Microsoft Office, including Excel, Outlook, and Word
- Customer-focused mindset with the ability to collaborate across departments
Benefits
- Competitive pay: $28-$33 per hour
- Medical, dental, and vision insurance
- Company-paid life and disability insurance
- 401(k) with company match
- Paid time off and company holidays
- Career growth opportunities within a growing national organization
- Collaborative and team-oriented culture
]]>