Customer Service Specialist

German American Bank
Any Location, IN
Category Banking
Job Description
Role Overview

As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

What You Will Do

Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services.

Why It Might Be a Fit

To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships.

Requirements

  • Maintain confidentiality
  • Listen closely to understand
  • Identify opportunities to better serve the customer

Benefits

  • Medical, dental, vision, STD, LTD, Life insurance
  • 17 days paid time off
  • 11 paid holidays
  • Bereavement leave
  • Education assistance program
  • Paid parental bonding leave
  • Wellness benefits
  • Life event coverage
  • Service awards
  • Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
  • National and local discounts on everything from computers and vacations to phones and retail shopping
  • Free checking account, checks and discounted bank services
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