Customer Service Specialist

West Shore Home
Nashville, TN
Category Customer Service
Job Description
Customer Service Specialist supporting all customer service-related functions in an assigned branch, providing 5-star experience and scheduling service visits for customers.

Requirements

  • Handle high volume inbound and outbound calls
  • Respond to customer requests for support due to issues relating to products previously installed
  • Order necessary parts through manufacturers and schedule service visits when needed

Benefits

  • Comprehensive Health Insurance options
  • 401(k) plans with company match
  • HSA plan with company match
  • Paid holidays and paid time off (PTO)
  • Employee Referral Program
  • Employee Discount Program
  • Paid training and unlimited professional growth potential
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