Role OverviewThe role involves providing top-tier support to customers via various channels, handling inquiries, resolving issues, and offering product assistance to ensure a seamless customer experience.
What You Will Do
Communicate with European customers, navigate through system platforms, maintain relationships, and develop knowledge of products and services.
Why It Might Be a Fit
The company offers a vibrant international team, annual salary reviews, promotions, performance bonuses, and opportunities for career development within an inhouse role.
Requirements
- Excellent command of Portuguese
- Very good command of English (as a secondary language)
- Strong communication and interpersonal skills
- Willingness to learn and develop
- Good multitasking, prioritization and organizational skills
- Good attention to details
- Ability to work in a team
- Personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence
Benefits
- Annual salary reviews
- Promotions
- Performance bonuses
- Company Academy for upskilling and training
- Refer a-friend bonus
- Individual training and development budget
- Teambuilding, social activities and networks on multi-national level
- Excellent compensation package
- 25 days annual paid leave (+1 day per year up to 30)
- Full Luxury package health insurance including dental care and optical glasses
- Meal vouchers of around 80 EURO per month
- Onsite fitness, bowling, and relax areas (Varna) or fully covered Multisport card (Sofia)
- Free coffee, snacks and drinks at the office
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