Customer Service Supervisor - AEX

Unifi
Alexandria, LA
Category Customer Service
Job Description
We are seeking a Customer Service Supervisor to lead a team of agents and provide customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

Requirements

  • Leading a team of agents in customer service duties
  • Assisting passengers with a friendly welcome, through arrival and check-in process
  • Handling all aspects of ticketing and check-in by operating a computerized system
  • Directing passengers through Customs, Immigration, and Quarantine
  • Monitoring and enforcing safe working conditions

Benefits

  • Flight Privileges
  • Weekly pay for hourly employees
  • Full time starts at 30 hours per week
  • Paid time off for full-time employees
  • Comprehensive Medical, Dental and Vision Insurance for full-time employees
  • 401k for all employees
  • Exclusive discounts and additional wellness programs
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