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Customer Service Supervisor

Ollie's Bargain Outlet
Lexington, KY
Category Customer Service
Job Description
Join our team and live the Ollie-tude! The Customer Service Supervisor leads a sales team and ensures efficient operation of the front end of the store.

Requirements

  • Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
  • Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary.
  • Ensure that all product at the front end is merchandised per the visual merchandise standards.
  • Ensure that the front-end, entrance, and exterior of the building are maintained properly.
  • Assist with developing, evaluating, and supervising front end Associates.

Benefits

  • Medical, Dental, Vision, and RX coverage
  • 401K with company match
  • Strong career growth & talent development culture
  • 20% associate discount on all Ollie's purchases
  • Vast array of voluntary benefits
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