Customer Service Supervisor

International Paper
Memphis, GA
Category Customer Service
Job Description
International Paper is seeking a Customer Service Supervisor to provide leadership and direction to a customer support team, improve efficiency, and ensure customer satisfaction. The role involves handling customer inquiries, processing orders, and resolving conflicts, as well as mentoring team members and managing work. This position is eligible for an annual incentive plan.

Requirements

  • High school diploma or GED
  • Experience in a manufacturing environment
  • Eight or more years of customer relations experience in the Corrugated Box Industry
  • Excellent computer data-entry skills

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • Flexible Spending Accounts
  • Short-term and Long-term Disability
  • 401(k)
  • Company-funded retirement contributions
  • Paid Time Off
  • Education & Development
  • Student Loan Repayment Assistance
  • Insurance for home, auto, vision and pets
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