Customer Service Supervisor (PN20098609)

Ohio Department of Administrative Services
Columbus, OH
Category Customer Service
Job Description
The Ohio Department of Health is seeking a Customer Service Supervisor to lead the Complaint Unit, responsible for managing day-to-day operations, overseeing complaint intake, and supervising a team of customer service assistants.

Requirements

  • Supervision & Staff Development
  • Complaint Intake & Processing
  • Documentation & Procedure Development

Benefits

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities
  • Public Retirement Systems & Optional Deferred Compensation
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