Customer Service Team Lead

Requirements

• Lead, motivate, and energize the customer support team
• Guide and support shift supervisors
• Provide hands-on coaching, training, and mentorship
• Monitor team performance
• Develop and roll out strategies
• Handle escalated customer inquiries
• Collaborate across departments
• Drive the team toward business objectives

Benefits

• Competitive pay
• Medical, dental and vision plan options
• 401(k) matching for long-term wins
• Monthly socials and team building events
• Home office allowance
• Work-from-anywhere month
• Downtown office with snacks, games and unbeatable energy
• Flexible Working