Customer Service Team Member

Requirements

• Deliver friendly customer service
• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes
• Participate in truck unload, stocking, and planogram processes
• Responsible to complete merchandise recovery and maintenance
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs
• Interact with others in an accepting and respectful manner
• Cross trained in Custom Framing selling and production

Benefits

• health insurance
• paid time off
• tuition assistance
• generous employee discounts