Role OverviewAs a Customer Service Technician, you will represent Kinetic's leading telecommunications brand, connecting homeowners, small businesses, and enterprise customers across the United States. You will provide technical expertise and customer support, creating meaningful connections with customers that lead to long-term relationships.
What You Will Do
Your day-to-day responsibilities will include installing and repairing residential and business communications services, training with tools and test equipment, recommending products and services, and working in both buried and aerial plant environments.
Why It Might Be a Fit
To be successful in this role, you will need basic technology and math skills, a valid driver's license, and the ability to distinguish colors and lift up to 50 pounds. You will also need to be able to work assigned schedules, including extended hours, and respond to after-hour callouts.
Requirements
- Basic technology and math skills
- Valid driver's license and safe driving record
- Ability to distinguish colors in use of color-coded cable
- Ability to use equipment with maximum load capacity of 275lbs
- Ability to lift up to 50lbs, capable of working aloft
- Ability to successfully complete required safety training
- Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours
- Ability to respond to after hour callouts
Benefits
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
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