Customer Service Technician

D.R. Horton
Reno, NV
Category Customer Service
Job Description
Role Overview

Maintain an elevated level of customer satisfaction among homeowners by facilitating all customer warranty requests.

What You Will Do

Evaluate homeowner repair issues, process work orders, perform repairs, schedule subcontractors, and ensure all repairs are completed within compliance standards.

Why It Might Be a Fit

Ability to work effectively in high pressure situations, work independently, and provide a systematic approach in carrying out assignments.

Requirements

  • High school diploma or general education degree (GED)
  • Three or more years related experience, including carpentry work, drywall, texture repair and painting
  • Valid driver’s license
  • Ability to lift and/or move up to 50 pounds

Benefits

  • Medical
  • Dental
  • Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation
  • Sick
  • Personal Time
  • Company Holidays
  • Multiple Voluntary and Company provided Benefits
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