Role OverviewThe Customer Service Training Specialist is responsible for delivering training to Customer Service team members on operational procedures and best practices.
What You Will Do
Deliver training to Customer Service team members, create training materials, and track onboarding progress.
Why It Might Be a Fit
Prior training experience is a plus, and the role offers opportunities for personal growth and development.
Requirements
- High school diploma or GED
- Excellent communication, organizational, and time management skills
- Mathematical and analytical skills
- Ability to perform data entry and extract information on orders
- Advanced ability with MS Office Suite products (Word, Excel, PowerPoint, and MS Outlook) and SalesPad
Benefits
- Competitive hourly rate based on experience
- Full-time, Monday-Friday schedule
- Guaranteed 40 hours per week
- Hybrid opportunities available upon completion of training
- No weekends
- Medical, dental, vision, life insurance, disability, 401K, and 104 hours paid time off accrual
- Complimentary gym access
- Employee Discount Program
- Long-term career opportunities
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