Role OverviewAs a Customer Solution Architect, you will work with customers and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrated solutions that empower our customers and accelerate time to value/ROI and operational efficiency.
What You Will Do
You will attentively listen to customers, leverage strong analysis/critical thinking capabilities to get to the root of a problem, and take direct ownership of resolution. You will also maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and integrations.
Why It Might Be a Fit
The ideal candidate will have an entrepreneurial mindset, strong communication skills, and thrive on taking ownership and driving success. You will work cooperatively with others across the organization to achieve shared objectives.
Requirements
- Customer-facing professional fluent with multifamily real estate technologies
- Minimum of 3-4 years of experience in account management/support, product management/development, end-user communication
- Bachelor’s degree with a focus on Business, Marketing, Real Estate, or other applicable areas of study
- Demonstrated proficiency in configuring and deploying SaaS-based applications that scale and prove ROI
- Strong understanding of property management is required at both the corporate and property level
- Ability to navigate people and data to find answers; strong persuasion skills/ability to overcome objections from a wide variety of personalities internally and externally
Benefits
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Professional development opportunities
- Performance-based bonus based on position
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