Role OverviewCustomer Solution Architects are a strategic part of RealPage's growth and transformation. This unique team leverages industry expertise and in-depth RealPage solution knowledge/thought leadership to connect customer business requirements and functional capabilities of our technology platform to create enabled customers, partners, and teammates.
What You Will Do
As a Customer Solution Architect III, you will work with customers and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrated solutions that empower our customers and accelerate time to value/ROI and operational efficiency.
Why It Might Be a Fit
The ideal candidate will have an entrepreneurial mindset, strong communication skills, willingness to adopt AI to analyze and optimize customer solutions, and thrives on taking ownership and driving success.
Requirements
- Customer-facing professional fluent with multifamily real estate technologies
- Minimum of 5 years of experience in account management/support, product management/development, end-user communication
- Bachelor's degree with a focus on Business, Marketing, Real Estate, or other applicable areas of study
- Demonstrated proficiency configuring and deploying SaaS-based applications
- Strong understanding of property management required at both the corporate and property level
- Ability to navigate people and data to find answers; strong persuasion skills/ability to overcome objections
- Goal, metric and results-oriented, with a strong sense of responsibility, accountability, and enthusiasm
- Proficient in Microsoft Office Suite and Customer Relationship Management (CRM) software such as Salesforce
Benefits
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Professional development opportunities
- Performance-based bonus based on position
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