Customer Solutions Architect

Hypori
Any Location, US
Remote
Job Description
Hypori Inc. is a leading provider of SaaS cybersecurity solutions seeking a hands-on technical professional to support pre- and post-sales engagements. The role focuses on technical guidance, solution design, and transition to a technical account manager. The ideal candidate will build customer relationships, troubleshoot issues, and advocate for customer needs within the Hypori platform.

Requirements

  • Partner with Account Executives and other GTM resources
  • Lead discovery sessions and design solution solutions
  • Address RFPs, security questionnaires, and technical objections
  • Collaborate with Product and Engineering
  • Act as the primary technical point of contact post-sale
  • Track customer metrics
  • Advocate for customer needs

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Parental Leave
  • Life and Disability Packages
  • 401(k) Plan
  • Performance Bonus
  • Employee Discounts
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