Role OverviewAs a Customer Solutions Engineer, you will embed with our most strategic clients to solve their toughest technical challenges. You will leverage modern LLMs, code generation tools, and automation frameworks to build integrations, custom data transformations, and workflow scripts at 10x speed while keeping solutions maintainable and secure.
What You Will Do
Key responsibilities include strategic technical delivery, customer-facing translation, AI-first execution, reliability and maintainability, and a feedback loop with the core Product & Engineering teams.
Why It Might Be a Fit
The ideal candidate will have 4–5+ years of hands-on experience in software development, solutions engineering, customer-facing technical consulting, or technical ops, and a strong skills in Python (or Node.js/TypeScript) for writing data processing scripts, background jobs, and API connectors.
Requirements
- 4–5+ years of hands-on experience in software development, solutions engineering, customer-facing technical consulting, or technical ops
- Strong skills in Python (or Node.js/TypeScript) for writing data processing scripts, background jobs, and API connectors
- Deep understanding of REST APIs, Webhooks, JSON/XML parsing, and authentication mechanisms (OAuth, API keys)
- Familiarity with database queries (SQL), cloud services (AWS/GCP/Azure), and running scheduled/event-driven jobs (Cron, serverless functions, background workers)
- AI-First Mindset: You actively use modern AI tools and LLMs to accelerate coding, generate boilerplate scripts, build custom agents, and automate repetitive tasks
- Customer-Centric Communicator: You are comfortable leading client discovery calls, presenting technical architectures, and explaining edge cases with empathy and clarity
- Execution-Minded: You prefer shipping working software to over-engineering complex architectures
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