Customer Solutions Specialist

Textron
Wichita, KS
Category Customer Service
Job Description
Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. As a Customer Solutions Specialist, you'll have opportunities to try new fields, expand your skills and knowledge, and build your career.

Requirements

  • Possesses product knowledge and an understanding of Cessna & Beechcraft capabilities and applicable regulations
  • Communicates routinely with ProOwnership management to keep them apprised of the status of customer issues affecting the ownership experience
  • Facilitates a smooth entry-into-service and transition plan for new customer accounts
  • Organizes and manages agreements, subscriptions, expenses, and vendor charges related to the operations of owner aircraft
  • Coordinates with customer’s lead pilots regarding owner schedules, special requests, and assist with sourcing additional pilot resources as needed
  • Responsible for activities surrounding the lead generation of new ProOwnership customer accounts and significant project assignments as assigned by the Director, ProOwnership

Benefits

  • Generous Paid Time Off
  • 401k Matching
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