Role OverviewAs a Customer Solutions Specialist, you'll guide customers through their service visits and introduce them to accessories, upgrades, and packages that enhance their RV lifestyle. This is a fast-paced, customer-facing role with clear goals, commission opportunities, and a path to long-term career growth.
What You Will Do
Welcome and assist customers during service check-ins and walk-ins, proactively recommend relevant upgrades, add-ons, and accessories, accurately quote prices and book service appointments, and maintain timely and professional communication throughout the customer journey.
Why It Might Be a Fit
You'll be motivated by commissions and performance-based pay, skilled at multitasking in a dynamic environment, and able to work independently as part of a team-driven culture.
Requirements
- Retail or service sales experience (automotive, powersports, or outdoor gear is a plus)
- Strong communication and persuasion skills with a consultative approach
- Highly motivated by commissions and performance-based pay
- Skilled at multitasking in a dynamic, fast-moving environment
- Positive, professional demeanor and appearance
- Team-oriented with the ability to work independently
- Availability to work Saturdays
- Neat, clean, and professional appearance
- Ability to pass a background check and drug test
Benefits
- Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
- 401k matching
- Employee discounts
- Company-paid life insurance
- Gym membership reimbursement
- Opportunities for advancement
- RV Borrowing Program
- Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products
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