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Customer Success Account Manager
ISC2 Inc.
Any Location, US
Category
Customer Service
Apply for Job
Remote
Job Description
ISC2 is a cybersecurity nonprofit seeking a Customer Success Account Manager. This role focuses on driving customer satisfaction, retention, and growth by ensuring seamless service delivery and proactive account management. The position requires strong organizational skills, customer-facing experience, and a results-driven mindset.
Requirements
Experience in education, certification, training services, Cyber strongly preferred
Proficiency with CRM systems, reporting tools, and order processing workflows
Strong project management and organizational skills
Bachelor’s degree in related field preferred or equivalent work experience
5+ years in Customer Success, Account Management, Training Delivery Coordination, or similar role
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