Role OverviewAs a Customer Success Advisor, you'll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk solutions. You'll create impactful experiences across the customer journey while shaping internal best practices.
What You Will Do
Build strong customer relationships, establish and execute advanced onboarding and adoption strategies, identify and engage at-risk accounts, and deliver a high-quality experience that deepens customer satisfaction and loyalty.
Why It Might Be a Fit
You'll be empowered to challenge the status quo, lead through influence, and shape how we scale success. You'll have the opportunity to grow and develop your skills in a collaborative, driven, global organization.
Requirements
- 4–7 years in Customer Success, Account Management, or a related customer-facing role
- Proven track record of working independently while driving measurable impact
- Experience navigating complex, cross-functional collaboration with internal and external stakeholders
- Proficiency in Salesforce or similar CRM systems
- Experience with SaaS, cloud-based software, or subscription business models
- Familiarity with Autodesk customer industries (AEC, MFG, M&E)
Benefits
- Health and financial benefits
- Time away
- Everyday wellness
- Annual cash bonuses
- Commissions for sales roles
- Stock grants
- Comprehensive benefits package
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