Customer Success Advocate

Bask Health
New York, NY
Job Description
Bask is a rapidly growing telehealth platform empowering entrepreneurs. They offer tools to launch DTC telemedicine companies quickly, focusing on ease of use, customer success, and data-driven decision making. The role involves building customer relationships, driving adoption of the Bask platform, and analyzing customer engagement metrics.

Requirements

  • 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
  • Experience in e-commerce
  • Experience in the telehealth space
  • Experience with large- to enterprise-sized customer book of business
  • Creative problem solver with a determination to succeed
  • Independent and motivated
  • Highly articulate
  • Highly organized
  • Comfortable collaborating with different teams
  • High level of customer engagement and communications

Benefits

  • Great compensation package and stock options
  • Culture Focused
  • Prioritize building a high-performance culture of top talent
  • Mentorship and event opportunities
  • Unlimited PTO
  • WFH
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