Role OverviewThe Customer Success Consultant - Global Strategic Accounts works with Cint’s most significant global partnerships by establishing strategic relationships with new and existing users, setting critical performance goals, and then acting as a consultative resource to help clients achieve their goals.
What You Will Do
Serve as the primary operational point of contact for a dedicated portfolio of high-value Global Strategic Accounts, managing day-to-day customer workflows, executing engagement plans, and driving long-term platform adoption.
Why It Might Be a Fit
Relevant customer-facing experience in Customer Success, Account Management, or project delivery—preferably within SaaS, Enterprise Subscription models, or the Market Research/Sample industry.
Requirements
- Relevant customer-facing experience in Customer Success, Account Management, or project delivery—preferably within SaaS, Enterprise Subscription models, or the Market Research/Sample industry.
- Proven track record of managing a portfolio of high-value accounts, with a focus on relationship management, retention, execution, and achieving revenue targets.
- Experience with internal and external relationship management, client presentations, and quantitative data analysis
- Excellent written and verbal communication skills, with the ability to present to C-level clients
- Disciplined work ethic - self-motivated and detail-oriented mindset focused on achieving revenue goals
- Resourceful problem solving, organized and process-oriented
- Ability to work in a fast paced and dynamic environment
- Proven track record of driving client business growth and achieving revenue targets through renewals, upsells, and cross-sells
- Ability to convey complicated ideas to technical and nontechnical audiences
Benefits
- Medical, Dental, and Vision insurance options to suit you and your family’s needs
- 401K with company matching
- PTO, unlimited sick days
- Remote Work
- Paid maternity and paternity leave
]]>