Customer Success Engineer - USA

Vicarius
New York, NY
Category Engineering
Job Description
We’re building the engine that transforms vulnerability discovery into decisive, automated remediation. Our platform bridges security, IT, and operations, automating patch deployment, intelligently prioritizing risk, and empowering proactive threat mitigation.

Requirements

  • Experience with handling and troubleshooting enterprise IT environments (networks, system, security)
  • 2-4 years of experience as a Customer success engineer, Solutions Architect, Technical Support Engineer or other technical-customer facing role for SaaS companies
  • Highly organized and methodical, with the ability to manage, prioritize, and follow through on multiple technical support tickets simultaneously

Benefits

  • Competitive salary
  • Benefits package
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