Customer Success Engineering Manager

MD Clarity
New York City, US
Remote
Job Description
MD Clarity is seeking a Customer Success Engineering Manager to join their team. This role focuses on driving implementation processes, ensuring customer success across the SaaS lifecycle, and optimizing long-term product performance through data analysis, process improvement, and collaboration with Product and Engineering teams. The ideal candidate will have a strong understanding of data-driven systems and analytical skills.

Requirements

  • Expertise with relational databases and data-driven systems
  • Strong background in batch and real-time data interfaces
  • Advanced proficiency in SQL (3-5+ years)
  • Strong analytical and problem-solving skills
  • Rigorous attention to detail
  • Excellent written and verbal communication skills
  • Strong leadership presence with a bias for action
  • Bachelor's degree in Computer Science, Information Technology, or related field

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Wellness credit
  • HSA contributions
  • Continuing education
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