Customer Success Executive - Manufacturing

ServiceNow
San Diego, GA
Category Consulting
Job Description
ServiceNow is seeking a Customer Success Executive (CSE) to own the post-sale customer relationship, increase customer satisfaction, and drive retention through Impact delivery. This role focuses on strategic alignment between ServiceNow's platform and customer business objectives, and focuses on maximizing the long-term strategic value of the platform. It involves strategic recommendations, mentorship, and resolving escalations to ensure customer platform and capability readiness.

Requirements

  • Experience in leveraging AI.
  • 10+ years of related work experience (or equivalent)
  • Creativity and independent problem-solving skills
  • Collaborative spirit
  • ServiceNow certifications
  • 3+ years of experience

Benefits

  • Competitive salary
  • Opportunities for professional growth
  • Inclusive work environment
]]>