Customer Success Manager - Influencer Marketing

Humanz
Any Location, NY
Category Marketing
Job Description
Role Overview

We’re looking for a motivated Customer Success Manager to join our growing Organic Partnerships team. This is a hands-on, creator-facing role for someone who understands marketing, loves social media and the creator world, and is organized, proactive, and excited to learn and grow.

What You Will Do

Own day-to-day communication with creators throughout active campaigns, support creators through onboarding to the Humanz platform and campaign processes, and assist with creator negotiations around rates, deliverables, and campaign requirements.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of marketing principles, digital marketing, and social media, as well as a passion for influencer marketing, social media, and the creator economy.

Requirements

  • Bachelor’s degree in Marketing, Communications, Business, or a related field
  • Strong understanding of marketing principles, digital marketing, and social media
  • Passion for influencer marketing, social media, and the creator economy
  • Strong familiarity with TikTok, Instagram, YouTube, and current social media trends
  • Excellent written and verbal communication skills
  • Highly organized with strong attention to detail
  • Comfortable managing multiple tasks and deadlines simultaneously
  • Proactive, resourceful, and eager to take ownership
  • Fast learner who is excited to build a career in influencer marketing

Benefits

  • Dental insurance
  • Vision insurance
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