Customer Success Manager - Mortgage Operations

Friday Harbor
Seattle, WA
Category Customer Service
Job Description
We're hiring a Customer Success Manager with a background in mortgage operations to join our fast-growing AI company at the center of the mortgage industry's digital transformation.

Requirements

  • 2+ years in residential mortgage operations or originations
  • 2+ years in a client-facing role, such as sales, account management, or customer success
  • Deep familiarity with LOS/POS systems like Encompass, MeridianLink, Arive, or Calyx Path
  • Excellent communication skills and a client service mindset
  • Detail-oriented problem solver who thrives in a fast-paced, startup environment

Benefits

  • Full health, dental, and vision benefits
  • Stock option eligibility
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