Role OverviewThis mid-level Customer Success Manager will support a self-serve CTV advertising platform, owning onboarding, adoption, retention, campaign performance, and individual revenue targets while partnering across Sales, Ad Ops, Product, Data, Regulatory, and Marketing.
What You Will Do
Strategic onboarding, growth and retention, performance consulting, revenue ownership, sales pipeline management, issue resolution, and cross-functional partnership.
Why It Might Be a Fit
Strong account management, problem-solving, and cross-functional skills; must thrive in a fast-paced, evolving environment.
Requirements
- Experience - 2-5 years in digital advertising, media sales, or account management
- Education - Bachelor's degree in Marketing, Business, or a related field
- Tools - comfortable with CRM tools (Salesforce) and complex ad-tech platforms
- Direct client-facing sales/account management experience
Benefits
- Medical coverage and Health Savings Account (HSA) through Anthem
- Dental/Vision/Various Ancillary coverages through Unum
- 401(k) retirement savings plan
- Paid-time-off options
- Company-paid Employee Assistance Program (EAP)
- Discount programs through ADP WorkforceNow
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