Customer Success Manager, Canada

Wordly.ai
Los Altos, CA
Category Customer Service
Remote
Job Description
Join Wordly's fast growing global team as a Customer Success Manager to drive customer loyalty and ensure customer satisfaction.

Requirements

  • Strong English skills (written and verbal) are critical for internal and customer communication, speaking French is also required for this role.
  • Experience in Customer Service, Account Management, Project Management, or an equivalent field.
  • Experience deploying technology or support services, ideally leveraging Claude or similar AI tools.
  • Experience selling to, or servicing, Government of Canada customers (please highlight this skill in your resume)

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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