Customer Success Manager (f/m/d)

Cropster
Camden, WI
Category Customer Service
Job Description
As a Customer Success Manager at Cropster, you will serve as a trusted advisor to existing customers within your designated region, driving revenue growth while fostering long-term relationships.

Requirements

  • Several years of experience in a Customer Success or customer service role, ideally in a B2B SaaS environment
  • Written and verbal fluency in English and Spanish
  • Strong communication and a passion for delivering a top-notch customer experience
  • Ability to manage multiple accounts, drive growth, retain customers, and expand business opportunities

Benefits

  • Medical, dental and vision health plans
  • Employer-provided HRA
  • 401k with employer contribution
  • Budgets for education & wellbeing
  • Professional development
  • Remote work and home office
  • Flexible working hours without core hours
  • Paid time for volunteer work
  • Access to mental health support
  • Discounts for really great coffee
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