Customer Success Manager

RBGlobal
Norwalk, CT
Category Customer Service
Job Description
We are seeking a proactive, polished, and relationship-driven Customer Success Manager to join our growing Customer Success team. The role involves managing a portfolio of strategic clients, driving adoption, strengthening executive relationships, monitoring customer health, and partnering internally to deliver strong client outcomes.

Requirements

  • Proactive, polished, and relationship-driven
  • Structured, commercially aware, technically curious
  • Ability to operate across relationship management, account strategy, customer success operations, and cross-functional problem solving

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • 401k plan
  • Relocation Assistance
]]>