Role OverviewThe Customer Success Manager provides for the long-term growth and retention of WP revenues through consistent, effective existing customer interactions and relationship building activities. They will complete proactive and reactive site visits to handle business/service changes, resolve issues, and work in existing service agreements to extend the collection, processing, transportation, and disposal of solid waste and recyclables.
What You Will Do
Develops maximum potential sales volume and profitability within defined territory, participates in partnership with Regional Sales Manager and Corporate Sales leadership in developing short and long-term strategic Market and Sales Planning, and ensures customer satisfaction through direct communication and solicitation of feedback.
Why It Might Be a Fit
Requires 2-5 years of sales, account management/client success experience within the Managed Services sector, demonstrated ability to apply consultative and solutions-based selling skills, and superior written and oral communication skills combined with above-average organization, interpersonal, listening, and problem-solving skills.
Requirements
- Education: Prefer, AS/BA/BS degree in business, marketing, or communications
- 2-5 years of sales, account management/client success experience within the Managed Services sector
- Demonstrated ability to apply consultative and solutions-based selling skills
- Superior written and oral communication skills combined with above-average organization, interpersonal, listening, and problem-solving skills
Benefits
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