Role OverviewThe Customer Success Manager will support users across various CONUS customer locations, guiding them through analytical workflows and research best practices.
What You Will Do
Serve as the traveling, customer-facing technical representative, support various customer locations, guide users through complex Intelligence research workflows, and troubleshoot user issues.
Why It Might Be a Fit
The ideal candidate will have experience in Intelligence and OSINT tradecraft practices, and be able to deliver training sessions, create training materials, and document user challenges and best practices.
Requirements
- Intel Research Analyst
- Customer-facing technical representative
- Guiding users through complex Intelligence research workflows
- Troubleshooting user issues
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