Customer Success Manager

Mach9
San Francisco, CA
Category Customer Service
Job Description
Join Mach9 as our Customer Success Manager and become the reason our customers stay, grow, and advocate for us.

Requirements

  • Own the customer relationship post-sale
  • Drive onboarding and time to value
  • Run customer projects and programs
  • Fuel our land-and-expand motion
  • Write winning proposals
  • Surface product insights

Benefits

  • Opportunity to be part of a changing industry
  • Chance to define processes and best practices
  • Professional growth and development
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