Role OverviewJoin INGENIOUS.BUILD as a Customer Success Partner to play a crucial role in managing accounts, improving products, and building client relationships. You'll work with clients to deliver predictable outcomes and experiences, and collaborate with cross-functional teams to build customer loyalty.
What You Will Do
As a Customer Success Partner, you'll partner with clients to deliver predictable outcomes and experiences, collaborate with new and current customers, build and maintain strong relationships, and identify opportunities to expand product adoption and revenue growth.
Why It Might Be a Fit
You'll be directly involved in the development of a top-notch platform for managing real estate and construction projects, and have the opportunity to work with a fast-growing SaaS company.
Requirements
- 2+ years of experience in a startup environment
- Practical Knowledge of Construction or Engineering
- Experience working with complex, multi-divisional, multi-geographical customers
- Strong leadership, organizational & communication skills
- Ability to create structure in ambiguous situations and design effective processes
- Passion for technology and for being a part of a fast-growing SaaS company
- Experience working with cross-functional teams (e.g. Sales, Product, Marketing)
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