Customer Success Representative (Full Time-Vegas)

roadsurfer
Las Vegas, NV
Category Sales
Job Description
Customer Success Representative role at roadsurfer, a company that offers RV rentals and outdoor adventure experiences. The role involves personalized customer assistance, first-level support, CRM/booking management, and team collaboration.

Requirements

  • 2 years' minimum customer service experience
  • Strong written/verbal communication skills; able to read, write and speak English to interact effectively with a global customer base.
  • Quick problem solving and troubleshooting techniques.
  • Knowledge of Zendesk or a similar CRM system is a plus.
  • Proficient in Microsoft Suite (Teams, Outlook, Excel etc.) Tech Savvy.
  • Fast learner and strong attention to detail.
  • Open availability to meet business needs which include nights, weekends and some holidays.
  • Customer service experience in a car dealership, car rental and/or U-Haul industry is a plus.
  • Able to work independently & experience working remotely.

Benefits

  • Paid hourly
  • Pay Range: $17 to $20 (based on experience)
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