Customer Success Representative

roadsurfer
Dallas, TX
Category Sales
Job Description
Customer Success Representative role at roadsurfer, a RV rental company. Responsibilities include personalized customer assistance, first-level support, CRM/booking management, and team collaboration. Emphasis on customer satisfaction, teamwork, and a positive company culture.

Requirements

  • 2 years' minimum customer service experience
  • Inbound/Outbound call experience desired
  • Strong written/verbal communication skills
  • Quick problem solving and troubleshooting techniques
  • Knowledge of Zendesk or a similar CRM system is a plus
  • Proficient in Microsoft Suite (Teams, Outlook, Excel etc.)
  • Fast learner and strong attention to detail
  • Open availability to meet business needs
  • Customer service experience in a car dealership, car rental and/or U-Haul industry is a plus

Benefits

  • Generous Paid Time Off
]]>