Customer Support Advocate (APAC - Remote)

Hospitable
Any Location, OR
Remote
Job Description
Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience.

Requirements

  • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product.
  • Cares about the impact their work has on the team and the company.
  • Has a keen eye for detail and eagerness for constant improvement.

Benefits

  • Supportive team environment
  • Radically transparent and caring culture
  • Results-focused and output-driven
  • Total budget of US$78,300 - $106,912
  • Equity options through $HOST token (RSU's)
  • Performance Share Units (PSUs)
  • 35 days off per year
  • Complimentary mental health and emotional support
  • Virtual coins through peer recognition platform
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