Role OverviewWorking in support chat is a fast-paced environment using software to chat with residents in real time to answer their questions and resolve their concerns. Applicants may be considered for a chat or email position, or a hybrid combination of both.
What You Will Do
Address customer service emails, maintain availability in chat software and answer incoming chat requests, maintain high level of quality and customer service in all communication.
Why It Might Be a Fit
Excellent written communication, strong organization and time management, good verbal & internal communication skills, ability to work independently and efficiently.
Requirements
- Excellent written communication
- Strong organization and time management
- Good verbal & internal communication skills
- Ability to work independently and efficiently
- Consistent attendance record
- No written warnings last 90 days
Benefits
- $15.75 per hour plus tier based performance pay
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