Role OverviewDeliver outstanding customer support via phone calls, chats, and emails; build strong and lasting customer relationships; keep up with evolving tools and technology.
What You Will Do
Maintain deep understanding of client solutions and meet KPI; communicate with developers and cross-functional specialists.
Why It Might Be a Fit
Excellent English skills (C1 for both spoken and written); at least 6-12 months of experience in a customer support role; strong analytical thinking and research skills.
Requirements
- Excellent English skills (C1 for both spoken and written)
- At least 6-12 months of experience in a customer support role
- Strong analytical thinking and research skills
- Experience in travel industry
- Positive, proactive and responsible attitude
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Benefits
- Flexible schedule
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time, but also – internal health policy
- Responsive leadership interested in your development and long-lasting cooperation
- Greenhouse conditions for self-development
- A culture built on trust, with no time-tracking requirements
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