Customer Support

AFC Industries
Any Location, IA
Category Customer Service
Job Description
Role Overview

Be an active member of the inside sales team, providing complete pre-and post-sales support in a professional manner.

What You Will Do

Answer incoming calls, provide sales service support, process customer orders, and monitor shipment.

Why It Might Be a Fit

Must be an excellent communicator, have a good understanding of spoken and written English, and be willing to work with a diverse, multi-cultural population.

Requirements

  • High School education and either two years' post-secondary education or three years of experience
  • Excellent communication skills
  • Ability to grasp technical issues quickly
  • Ability to analyze problems quickly and provide resolutions
  • Ability to organize and manage multiple tasks and multiple priorities
  • Computer knowledge and skill
  • 2 years' practical experience with MS Windows operating system environment
  • Attention to detail

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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