Role OverviewThe Customer Support Manager provides advice and assistance to customers in order to ensure satisfaction with regard to vehicle performance for New and Pre-Owned coach in the Plains Region of the US.
What You Will Do
Responsibilities include setting service priorities, implementing action plans, diagnosing vehicle performance problems, and coordinating various activities with outside suppliers.
Why It Might Be a Fit
The ideal candidate will have a minimum of 5 years experience in a related field, a diploma in automotive mechanics or other related field, and the ability to work in a team approach with Coach Sales Parts Sales and the network locations.
Requirements
- Minimum of 5 years experience in related field
- Minimum of 5 years in fleet management - Preferred but not required
- Diploma in automotive mechanics or other related field
Benefits
- Competitive medical, dental and vision insurance
- Generous paid time off
- Competitive matching retirement savings plans
- Working environment where your safety, health and wellbeing come first
- Focus on professional and personal development through Volvo Group University
- Programs that make today’s challenging reality of combining work and personal life easier
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